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Terms and Conditions

We’ve updated Section 14 (Cancellations and Refunds), effective June 5, 2022, to clarify that purchases of certain add-on products such as SiteLock are non-refundable. On 6/17/2021, we revised Section 15 (Resource Usage) to clarify our policy on resource usage and Section 24 (WordPress Plugins) to include new terms applicable to users of WordPress Plugins. Please read the terms below.


These Terms of Service (the "Agreement") are an agreement between Hostyindia.com, LLC ("Hostyindia", "us", "our", or the “Company”) and you ("User" or "you" or "your"). This Agreement sets forth the general terms and conditions of your use of the products and services made available by Hostyindia and of the Hostyindia.com website (collectively, the "Services"). By using the Services, you agree to be bound by this Agreement. If you do not agree to abide by the terms of this Agreement, you are not authorized to use or access the Services.


1. FREENOM Domains Not Allowed

We don’t allow freenom domain on our any hosting. If you still place an order with the freenom domain and use it for spamming purpose, your account will be suspended immediately and no refunds will be done.


2. Spamming

Sending unsolicited bulk and/or commercial messages over the Internet (known as “spamming”) is prohibited, regardless of whether or not it overloads a server or disrupts service to hostyindia.com’s customers. Hostyindia reserves the right to determine, in its sole and absolute discretion, what constitutes a violation of this provision.


3. Illegal Use 

Hostyindia services may be used for lawful purposes only. Transmission, storage, or distribution of any information, data, or material in violation of any applicable law or regulation or that may directly facilitate the violation of any particular law or regulation is prohibited. This includes, but is not limited to: copyrighted material; trademarks; trade secrets, or other intellectual property rights used without proper authorization; material that is obscene, defamatory, constitutes an illegal threat, or violates export control laws.


4. System and Network Abuse 

The use of hostyindia.com’s services to store, post, display, transmit, advertise, or otherwise make available any type of pornography is prohibited. Hostyindia.com, as required by law, will notify law enforcement agencies when it becomes aware of the presence of pornography on, or being transmitted through its services.


5. Pornography  

Violations of system or network security are prohibited and may result in criminal and civil liability. Examples of system or network security violations include, without limitation, the following: unauthorized access to or use of data, systems, or networks; interference with service to any user, host, or network including, without limitation, mail bombing, flooding, deliberate attempts to overload a system and broadcast attacks; forging of any TCP-IP packet header or any part of the header information in an email or a newsgroup posting.


6. Backup Policy

Your use of the Services is at your sole risk. You agree to back up all of your User Content so that you can access and use it when needed.


If you purchase shared hosting, WordPress hosting, or cloud hosting services, Hostyindia will provide backups for a duration of 7 days. In case you do not renew your services and need a backup after the renewal period, you must renew your services first to create a backup. After renewal, we will be able to provide the requested backup.


For users of reseller services, if you do not renew your services, Hostyindia will retain your data for a period of 1 month. After 1 month, you will need to renew your services or request a backup, and providing the backup will be subject to our discretion.


Hostyindia does not guarantee the availability of backups for accounts with lapsed or expired services.


7. Software/WebPanel/API Change  

We don’t allow freenom domain on our any hosting. If you still place an order with the freenom domain and use it for spamming purpose, your account will be suspended immediately and no refunds will be done.


8. Refund Policy 

We provide a refund within 7 days of order on shared hosting packages. We do not provide refunds on yearly purchases. 


9. Viruses and Other Destructive Activities  

Use of hosyindia.com’s services or equipment for creating or sending Internet viruses, worms, or Trojan horses, or for pinging, flooding, or mail bombing, or engaging in denial of service attacks is prohibited.


10. Account & Activities

Hostyindia does not promote accounts created with fake details without informing and without refunding any services. Your account can also be deleted permanently. Please add company name, email, and phone number and verify your email so that you and I do not face any inconvenience.


11. Offshore Hosting

We offer offshore hosting services to provide an additional layer of privacy and security. By choosing offshore hosting, you understand and agree that data protection laws may vary, and it is your responsibility to comply with the laws of the jurisdiction in which your hosted data resides. Hostyindia is not liable for any legal implications arising from the use of offshore hosting services.


12. User Liability for Misuse

Users are solely responsible for the content hosted on our platform. Any misuse, illegal activities, or violation of these terms and conditions will result in the user being held accountable. Hostyindia disclaims all liability for damages or legal consequences arising from the user's misuse of our services.

14 .Client Behavior and Misuse

If any client engages in misbehavior, spamming, or any inappropriate activities with our 24/7 support team, Hostyindia reserves the right to immediately suspend their domains, hosting services, websites, or any other work. Their account may also be permanently closed. Therefore, we request you to maintain proper conduct while using our services. We do not tolerate spamming, and any such actions will result in service termination. The client will be solely responsible for such actions, and Hostyindia will not be involved in any liabilities arising from the misuse.